Terms of Service

Last updated: [November 25, 2025]

Overview

This website is operated by Elsie’s Daughters. Throughout the site, the terms “we”, “us” and “our” refer to Elsie’s Daughters. We provide this website, including all information, tools and services available from it, to you—the user—subject to your acceptance of the terms, conditions, policies and notices set out here.

By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including (but not limited to) browsers, customers, vendors and content contributors.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not access or use our website or services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the site will also be subject to these Terms. The most current version of the Terms of Service can always be found on this page. We reserve the right to amend or replace any part of these Terms by posting updates to our website. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted on Squarespace, which provides the e-commerce platform we use to offer and sell our products to you.

SECTION 1 — ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country or region, or that you have reached the age of majority and have given us permission to allow any minor dependents to use the site under your supervision.

You must not use our products or services for any unlawful or unauthorized purpose. You must not introduce any viruses, malware or harmful code.

Any breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card details) may be transferred unencrypted across various networks or adapted to meet technical requirements. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

Headings in this agreement are for convenience only and do not limit or alter these Terms.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this site may not always be fully accurate, complete or up to date. The content is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on our site is at your own risk.

Some information may be historical and is provided for reference only. We may update site content at any time, but we are not obligated to do so. You agree it is your responsibility to check for changes.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICES

Prices for products may change without notice.

We may alter, suspend or discontinue any part of the Service at any time without notice. We shall not be liable for any such modifications or interruptions.

SECTION 5 — PRODUCTS & SERVICES

Some products or services may be available exclusively online. These may have limited quantities and may only be eligible for return or exchange according to our Refund Policy: [link to your refund policy]

We make every effort to display product colours and images accurately, but cannot guarantee exact colour representation across all screens.

We reserve the right to limit sales of our products or services to any person, region or jurisdiction, on a case-by-case basis. Product descriptions and pricing may change at any time without notice.

We do not warrant that any product or service purchased will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per customer, per household or per order. These restrictions may include orders using the same account, payment method, billing address or shipping address.

If we make changes to an order, we may attempt to notify you using the email or billing contact details provided.

You agree to provide accurate and complete purchase and account information and to promptly update this information as needed.

Please refer to our Refund Policy for more details: [link]

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. These tools are provided “as is” and without warranty. Your use of third-party tools is entirely at your own risk.

Future services or features added to the website will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Certain content or services available through our website may include material from third parties.

Links to third-party websites are provided for convenience, but we are not responsible for the content, accuracy, or policies of any third-party websites. All issues relating to third-party goods or services should be directed to the relevant provider.

SECTION 9 — USER COMMENTS & SUBMISSIONS

If you send us creative ideas, suggestions, proposals or other materials (whether at our request or voluntarily), you agree that we may use them without restriction, at any time, in any format or medium.

We are under no obligation to:

  1. keep comments confidential

  2. pay compensation

  3. respond to any comments

You agree that your submissions will not violate any rights of third parties, contain unlawful material, or include malware. You must not mislead us regarding the origin of any comments.

You are solely responsible for your submissions.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy, available here: [link to Privacy Policy]

SECTION 11 — ERRORS & OMISSIONS

Occasionally, our site may contain errors or omissions relating to product descriptions, pricing, shipping charges or availability. We reserve the right to correct errors and update information at any time, including after an order has been placed.

We are not obligated to update information except where required by law.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes

  • to violate regulations or laws

  • to infringe on intellectual property

  • to harass, abuse or discriminate

  • to spread false or misleading information

  • to upload harmful code

  • to collect personal information of others

  • to spam or scrape the site

  • for obscene or immoral purposes

  • to bypass or interfere with security features

We may terminate your access for violating any prohibited use.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will be uninterrupted, secure or error-free.

All products and services are provided “as is” and “as available”, without warranties of any kind unless explicitly stated.

Elsie’s Daughters and our partners shall not be liable for any direct, indirect or consequential damages arising from your use of the Service or products purchased through it.

Some regions do not allow limitations of liability; in such cases, liability will be limited to the fullest extent permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold Elsie’s Daughters and our partners harmless from any claims, damages or expenses arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16 — TERMINATION

These Terms remain in effect unless terminated by either party. You may stop using the site at any time. We may terminate your access if we believe you have violated these Terms.

Any obligations incurred before termination shall survive termination.

SECTION 17 — ENTIRE AGREEMENT

These Terms and any policies posted on the site constitute the entire agreement between you and us. They replace any previous agreements or communications.

Any ambiguities in interpretation will not be held against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms and any related agreements are governed by the laws of the United Kingdom.

SECTION 19 — CHANGES TO TERMS

The current version of the Terms is available on this page. We may update or replace parts of these Terms at any time. Your continued use of the site constitutes acceptance of changes.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms should be sent to:

support@elsies-daughters.com